ADG&A can provide you with a wide range of services:

New dispensary

• Feasibility study and pro forma creation
• Design and installation assistance

Overall dispensary profitability and operations analysis

• Cost of goods sold analysis
• Analysis of pricing models for frames, lenses and lens options
• Frame inventory creation and management

Sales training for opticians

• Comprehensive retail sales training
• Face shape, skin tone, cosmetic and lifestyle sales training

Lifestyle dispensing

• Lifestyle form creation and (extended social history) implementation
• Staff training; interpreting the patient’s needs and wants into appropriate recommendations for eyewear, contact lenses and/or LASIK or clear lens exchange

Recruitment of opticians, optometrists, administrators and ophthalmologists

• Benchmarking, staff productivity analysis and right-sizing
• Wage and salary analysis
• Bonus and incentive program creation

Internal and external marketing and advertising programs

• Analysis of competitors and other market research
• Market positioning analysis
• Optical tab website development

Dispensary point-of-sale software

• Assistance negotiating with vendors
• Assist with the installation of the system

Optical laboratory installation, operations, management and quality control

• Feasibility study and pro forma creation
• Finishing or surfacing laboratory design and installation
• Productivity benchmarking and reporting
• Profitability analysis
• Quality assurance programs

Technical training for opticians and ophthalmic assistants

• Analysis of current skills
• Continuing technical and professional training

Organizational development, mentoring, executive staff building and other HR issues

• Strategic planning, budgeting and forecasting
• Creation of project management task lists
• Active, ongoing management training for all levels of management
• Ongoing executive coaching and mentoring

Employee attitude and customer service surveys

We look forward to serving you. Click here to setup an appointment today!